the legal stuff

Terms and Conditions: The redemption of Suncorp Reward points (including available rewards and expiry of points) is only available to eligible Suncorp Clear Options Gold, Platinum or Business credit card holders and is subject to the Suncorp Rewards Terms & Conditions.A minimum number of 10,000 Suncorp Reward points must be transferred and additional points must be transferred in blocks of 10,000 Suncorp Reward points. The redemption of Suncorp Reward points will be administered soley by Suncorp Rewards and may take up to  2-5 business days to transfer into your Velocity Membership Account. To redeem your Suncorp Reward points for Velocity Points you must register your Velocity Membership Number with Suncorp Rewards. Velocity Membership is the responsibility of the card holder. Once Suncorp Reward Points are transferred to Velocity, they will be subject to the Velocity Membership Terms and Conditions, as amended from time to time and available at www.velocityrewards.com.au. Once Points are transferred, they cannot be cancelled or reversed.
Citigroup Pty Limited ABN 88 004 325 080 AFSL No. 238098 (“Citigroup”) is the credit provider and issuer of Suncorp Clear Options Credit Cards. Suncorp-Metway Ltd ABN 66 010 831 722 (“Suncorp”) promotes and distributes Suncorp Clear Options Credit Cards on Citigroup’s behalf under an agreement with Citigroup. Suncorp will not guarantee or otherwise support Citigroup’s obligations under the contracts or agreements connected with the Credit Cards (other than those relating to Suncorp internet banking and telephone banking).

All Velocity Points redemptions with Velocity Rewards are subject to availability which may be limited and are subject to Velocity Membership Terms & Conditions available at velocityrewards.com.au Velocity is operated by Velocity Rewards Pty Ltd as trustee of the Loyalty Trust. The earning and redemption of credit or charge card reward points is subject to the rewards program's Terms & Conditions. To redeem credit or charge card reward points for Velocity Points, individuals must be a Velocity Member. Membership of Velocity is the cardholder’s responsibility and is subject to the Velocity Membership Terms & Conditions as amended from time to time, available at velocityrewards.com.au The redemption of credit or charge card reward points will be administered solely by the credit or charge card reward program and can take up to 5 business days to be credited to your Velocity Account. Once credit or charge card reward points have been redeemed for Velocity Points, they are governed by the Velocity Membership Terms & Conditions and cannot be reversed. Credit or charge card reward programs hold no responsibility for flight availability, which may be limited. This is at the sole discretion of the Velocity Airline Partner. For full credit or charge card reward program Terms & Conditions, click on the logos above.

^A minimum number of 10,000 Suncorp Reward points must be transferred and additional points must be transferred in blocks of 10,000 Suncorp Reward points.